Conference Topics

The Research/Expert Conference will be performed as follows: Plenary session (keynote and papers related to global topics), symposium (papers according to the conference topics) and the PANEL DISCUSSION: Challenges in the implementation of ENQA Panel Recommendations. The papers will be assigned to the four areas of quality management (Business, Education & Science, Public sector, Standards & Management systems).

Conference topics:

Subtopic 1: Quality in Business

• Quality management (Concept, Principles, Tools and Philosophies);
• System and Process Performance Measurements;
• Metrology;
• Quality of product and process;
• Quality in maintenance;
• Supply chain management;
• Environment protection quality;
• Quality Engineering;
• Quality Economics;
• Industry 4.0;
• Risk Control;
• Quality Costs and Quality Cost Management;
• Business Excellence

Subtopic 2: Quality in Education and Science

• Pedagogical standards and norms;
• Methods and procedures for control and monitoring of student achievements;
• Methods and procedures of educational staff quality control;
• Educational institutions self-evaluation;
• The Bologna process;
• Accreditation and certification of educational programs and institutions;
• Legislation in the education;
• Accreditation in Higher Education;
• Independence of the QA agency;
• Digitization and hybrid accreditation;
• Quality assurance of the Joint Study programs

Subtopic 3: Quality in Public Sector

• Quality in public institutions;
• Quality in health institutions;
• Quality in community enterprises;
• Quality in Agriculture;
• Quality in Food Processing Industry;
• Aspect of Quality in EU Accesion of B&H;
• Quality in politics;
• The quality of the media;
• Quality in Tourism

Subtopic 4: Standards and Regulations in Quality

• International standards ISO 9000 – Quality Management System; 
• International standards ISO 14000 – Environmental Management System;
• International standards OHSAS 18000 – Occupational  Health and Safety;
• HACCP,
• ISO 16949-Automotive quality management systems,
• ISO 22000-Food safety management system,
• ISO 27000-Information security management standards,
• ISO 26000-Social Responsibility,
• ISO 50000 – Energy Management system;
• Status and trends in the development of standards;
• Quality information systems;
• Quality awards;
• Standardization;
• National quality programs;
• TQM models and their evaluation;
• Integrated quality systems.